Every work order, dispatched the moment it lands.
Bedrock reads each maintenance request, triages the urgency, assigns the right vendor, and keeps residents and owners updated - without a coordinator touching the phone.
One system from the first message to the closed invoice.
Maintenance breaks across phone calls, spreadsheets, and inboxes. Bedrock runs the whole sequence in one place and does the busywork for you.
AI intake and triage
Requests arrive by text, portal, email, or call. Bedrock reads each one, classifies the trade and urgency, and flags emergencies before anyone reads them.
Smart vendor dispatch
It picks the right vendor by trade, location, rating, and budget, sends the job, and chases a reply - so nothing sits in a queue waiting on a person.
Resident and owner updates
Tenants get an ETA and status texts; owners get notified on anything above their threshold. No coordinator copying messages between threads.
Tracking that closes the loop
Every job has a live status, photos, invoices, and a paper trail. You see what's open, what's overdue, and what each property is costing.
Works with your stack
Connects to AppFolio, Buildium, Yardi, and Rent Manager, plus your vendor list, so Bedrock runs on the data you already have.
Approvals and limits
Set spend limits per property and approval rules for big repairs. Bedrock auto-approves the routine and routes the rest to the right person.
From "my heat is out" to a vendor on site.
Four steps that used to take a coordinator a morning of phone tag. Bedrock runs them in seconds and keeps the record clean.
- 01
A request comes in
A tenant texts a leak, calls about heat, or files in the portal. Bedrock captures it from any channel and acknowledges instantly.
- 02
Bedrock triages it
It reads the issue, sets the trade and priority, flags emergencies and vulnerable residents, and pulls the right context from your PMS.
- 03
The right vendor is dispatched
It matches a vendor by trade, location, and budget, sends the job with photos and access notes, and confirms an ETA.
- 04
Everyone stays in the loop
Residents get status updates, owners get notified on what matters, and the job closes with invoices and a full record attached.
8 sec
Average time to triage and dispatch a request
73%
Fewer coordinator hours spent on phone and email
31%
Faster average resolution time across portfolios
See Bedrock run your maintenance queue.
Send us a couple of real requests and we'll show you exactly how Bedrock triages, dispatches, and closes them. Most teams are live in under a week.
- A walkthrough on your own portfolio
- Connects to your current PMS and vendors
- No rip-and-replace - keep your workflow